UK Shipping Information
All orders are processed on the day they are received and posted out the next working day. All orders to the UK are shipped via Royal mail. Orders placed during work days will be received on the next working day. Orders placed before 3pm on Friday will be received on Monday. Orders placed after 3pm on Friday will be dispatched on Monday. Bank holidays are not considered working day.
International Shipping Information
We use Royal Mail for all EU and international orders, shipping to Europe can take anywhere from 2 to 15 business days for you receive your order. We cannot guarantee that your package will be received within the given periods, so please wait patiently for your order to arrive. Also keep in mind that international packages may subject to additional fees for customs or duty charges. Please check your laws and importing regulations before placing an order with our website. No refunds will be issued for international orders that are held, denied by customs, lost during shipping or for orders that have an incorrect address that was entered during checkout process. Once international orders leave the facility ngpeptides.com will not be responsible for the shipment. If your package does end up getting returned to us in a sellable condition, we will issue a refund for the products minus the shipping costs. If there are any issues during the shipment please contact your local customs. International(Europe) shipments can take anywhere from 10 to 20 business days. The expected date is not guaranteed.
SHIPPING COSTS & DELIVERY TIMES
- Royal Mail Standard (£4.99): This service usually get there the very next however in some circumstances can take an extra day or two maximum.
- Royal Mail Next Day Guaranteed (£9.99): This service is offered by royal mail and guarantee to be delivered the next day.
- EU & International Shipping (£12.99): We use Royal Mail for all EU and international shipping, delivery time is normally 3 – 7 business days depending on what country you reside in. Your order will be fully trackable with the tracking number we provide on dispatch.